Barry Higgott, from Focus Technical Support has put together some software solutions to help with working from home.
Microsoft Teams
Microsoft are offering a 6 month trial via Office 365. This platform has loads of features and really helps remote workers feel like a team.
You can find out more here:
microsoft.com/en-…19/
Freshdesk
Helpdesk software is a tool that helps you manage customer enquiries coming in by email or phone to ensure they are dealt with by your team.
You can find out more here:
https://freshdesk.com/pricing/free-ticketing-software
Wildex
Disaster Recover Remote Working Phone system
Special 6 month Term for Focus Travel TMC Partners. Software based phone system via an App. All you need is a broadband or 4G Internet connection. The software comes complete with Video conferencing, chat and inclusive minutes. This system takes 24-72 hours to be set up and once you’re ready simply divert your landline phone number over to your new system to ensure continuity of service.
Ring Colin on 01284 729 869 or email colinp@oceantelecom.com
Wildix has all the features you would expect of a sophisticated system and much more. Here is list of some of the features available:
- Call groups
- Call recording
- Intelligent routing
- Voicemail
- Voicemail to email
- Text to speech
- Video calling
- Conferencing
- Video conferencing
- Document sharing
- User status & location
- Call reporting and analysis
- Cordless solutions
- Multiple device call handling
More information here https://www.oceantelecom.com/2020/03/remote-working-with-wildix-from-ocean-telecom/
Zoho
Zoho are offering 11 different applications free until 01 July 2020, you can find out more here:
https://www.zoho.com/remotely/
Remotely is a bundle of 11 applications from Zoho:
Zoho ShowTime – Engagement and training tool
Zoho Writer – Collaborative word processor
Zoho Sheet – Collaborative spreadsheet application
Zoho Cliq – Instant messaging/chat platform
Zoho Show – Business presentation tool
Zoho Meeting – Video conferencing tool
Zoho Sprints – Agile project management software
Zoho Assist – Remote support software
Zoho WorkDrive – Document management tool
Zoho Projects – Comprehensive project management tool
If you require any help with any of the software or a demo, please contact Barry Higgott, Focus Technical Support at Barryh@focustravel.uk
Please check the terms and conditions regarding the software before signing up, Focus Travel are offering suggestions and not liable for any charges or issues should they arise.